FAQ

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FAQ

Is your Manchester storage facility open at the weekend?

Yes, our storage facility is open 7 days a week. You’ll be able to check in, check out, and access your items at any time during our opening hours.

Are there any hidden costs involved?

It’s exceptionally important for us to be up front with you at every stage of the process, especially when it comes to pricing. When we say a price, that’s the price you’ll pay. There are no taxes, utility charges or additional fees involved.

Can I upgrade or downgrade my storage space?

Yes! Many of our business customers at our Manchester storage facility regularly move up and down in the size of the space they are renting. It means that you never have to pay for space you aren’t using.

Can I access the unit at any time?

You can access your unit at any time, as long as it’s during our opening hours. Security is extremely important to us, so we don’t let people inside our Manchester storage facility when we aren’t fully staffed.

Can I add and remove items?

Yes, you are more than welcome to access your storage unit at any time during your rental period and to add and remove items whenever it suits you.

Do you offer free pick up?

We offer a free local pick up service to customers who are within a reasonable distance of our Manchester storage facility. We are fairly liberal about what constitutes a “reasonable distance.” If you’re curious about whether or not you fall into that bracket, feel free to get in touch.

Can business customers use your storage facilities?

Yes. Many of our longest standing customers are businesses. They use our storage units for a variety of purposes, including archival storage of documents, storing stock, and moving offices.

Can I move in today?

As long as we have availability, you are welcome to move into the facility as soon as the paperwork has been taken care of. In practice this means that you can often move in on the same day. However we’d advise you to book as soon as possible to avoid disappointment.

What is your minimum rental period?

Unlike many other Manchester storage solutions, you can rent one of our storage units for as little as one week. This gives you the ultimate flexibility in choosing exactly how long you want to rent a space for.

Can I use more than one room?

Absolutely. We’ve got several customers who choose to spread their storage across multiple rooms. However, if you need a large amount of space, then you can also opt for one of our larger Manchester storage units.

Can I extend my rental period?

You’re more than welcome to extend your rental period. If we have the availability, we’ll be happy to take care of it for you.

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